Bio

Ben Glass is a practicing personal injury and medical malpractice attorney in Fairfax, Virginia. As the founder of Great Legal Marketing, Ben conducted sold-out seminars, and coached and mentored 326 attorneys across the U.S. and Canada. He has been written up and featured in TRIAL magazine, Wall Street Journal Online and the Washington Post, among others. Ben has also authored 7 books, including The Truth About Lawyer Advertising (available on Amazon).

Ben Glass teaches attorney advertising and marketing that’s both effective and ethical. This is very important because we as a profession have been largely responsible for our tarnished image.

Ben is also the best-selling author of Power Principles for Success.

To find out about Ben's Lawyer Marketing Company, visit www.GreatLegalMarketing.com. To visit Ben's law website, go to www.BenGlassLaw.com.

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Blog Feed Are You Stuck in a Marketing Rut? Look Around You For Inspiration 29 September 2010, 9:03 pm It is way too easy to get stuck in a marketing rut. If you are a small business owner in Virginia, you need to read this article for inspiration. It is possible to find new marketing ideas that will attract more customers. Why Would Anyone Want To See Me On Video? 28 September 2010, 8:40 pm There’s a reason why so many business owners are jumping on Web video as a marketing opportunity. Read this article to find out if online video is worth your time and effort.

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Q&A

In October, 1998, the Supreme Court of Virginia upheld a $100,000 verdict against Fairfax Hospital in a case which involved the hospital’s unauthorized disclosure of a patient’s medical record to third parties.

A mother gave birth at the hospital. The child later suffered a heart attack and died. The mother sued the hospital for the wrongful death of her infant. During the course of that litigation the hospital provided copies of the mother's records to a hospital attorney and a defendant nurse even though the mother's records were not relevant to the litigation regarding the child's death. Those records contained very personal information about her medical history before and after her pregnancy.

The Supreme Court held that a health care provider is obligated to preserve the confidentiality of information about a patient which was communicated to the health care provider during the course of treatment. The Court said that confidentiality is an integral aspect of the relationship between the health care provider and the patient.

The court held that a hospital owes a duty to the patient not to disclose information gained during the course of treatment without the patient's permission and that violation of this duty gives rise to an action for money damages. Is this case, since the hospital's director of legal affairs had made a unilateral decision to give the mother's medical records to the hospital's attorney and a nurse without a court order, the hospital was liable to the patient for money damages. The court ruled that the plaintiff was entitled to recover damages for her emotional distress, humiliation and embarrassment.

I would love to tell you that we win every case, but we don't. As in life, there are no guarantees- even with a very good case. As most trial attorneys will tell you, there are cases that should be won at trial, and are not, and there are cases that should be lost, and inexplicably are won.

In addition, there are many cases where the parties have reached confidential settlements that our clients would definitely consider a 'win' but we cannot publicize the details of the case.

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